Customer support solutions generally leave agents feeling in the dark for the problem at hand. Slingshot allows agents to show iPad and iPhone screens in real time. Demonstrating a solution has never been easier.
Slingshot creates an engaging and interactive customer support experience. Screen sharing from iOS, Mac or Windows gives support agents another tool to help customers. Customers can connect with agents face-to-face and demonstrate problems.
Slingshot has a number of features that make customer support easy and engaging:
- Webcam Chat - Create an engaging support experience by allowing support agents and customers to meet face-to-face.
- iOS Mirroring - Share an iPhone or iPad screen for easy demonstration. Same time by explaining resolutions with video in real time.
- File Sharing - Quickly and easily share log files and other important support documents.
- Desktop Mirroring - Share your desktop for quick resolutions. Sharing an individual application focuses a session and adds privacy.
- Cross Platform - Slingshot works on today’s popular devices. Offer support to customers on mobile devices or computers!
Try Slingshot free for 30 days and see how it works for you!